Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
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Andy and Chris discuss all things non-clinical in the dental world. Covering topics such as goodwill values, finance, marketing, how to buy and sell a dental practice, mindset, where to invest, team management issues, and many more!
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Dr. Russell Kirk is a private practice oral surgeon who is on a mission to help dentists succeed in the business and clinical aspects of practice ownership. On the podcast he shares experiences from his own practice. He also interviews influencers in the profession to get additional insights. His discussions focus on fixing broken business systems in dental offices, reducing overhead while maximizing profit, recognizing burnout and battling against it, building healthy teams, creating positi ...
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Building on a Successful Conversion from NHS to Private Dentistry with Ant Davies
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22:49In this episode of The Business of Dentistry Podcast, three years post-conversion, Ant Davies, Principal Dentist and Owner of Belvedere Dental Practice and Nook Street Dental, chats to Hazel Dockery about life as a fully private dentist and how he became an ‘accidental’ group owner. What you’ll hear: How he came to the decision to leave the NHS How…
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Supporting Children with Autism and ADHD with Lisa Andrew Davies
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22:43In this episode of The Business of Dentistry podcast, Special care Dental Nurse, Lisa Andrews Davies, chats to Hazel Dockery about the online resource (adhdoralhealth.my.canva.site) she has developed to help dental professionals and parents of children newly diagnosed with ADHD and Autism. What you’ll hear: What motivated Lisa Some advice for paren…
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Marketing in Dentistry is in the Dark Ages
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34:06Nigel Jones is joined by Shaz Memon, Founder of Digimax Dental, a highly rated dental marketing agency. The business leader, designer, award-winning digital and dental marketing expert and author of Instagram for Dentists, talking all things marketing in the dental landscape. What you'll hear: His journey into marketing and eventually specialising …
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An Overview of the Practice Sales Market with Paul Graham
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25:42Nigel Jones is joined by Paul Graham, Managing Director of Medical at Christie & Co, to explore the current dental practice market and delve into insights from Christie & Co’s latest annual market review report. What you'll hear: The current practice market landscape The key points that came from the annual marketing review report The current lands…
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How a Patient Care Coordinator can really benefit your dental practice with Chloe Anderson
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33:32In this episode of The Business of Dentistry Podcast, Patient Care Coordinator Chloe Anderson chats to Regional Support Manager Donna Hall about her role and how it really benefits the dental practice and patients. What you’ll hear: How the role of a patient care/ treatment coordinator works within the practice Working alongside clinicians within t…
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In this episode of The Business of Dentistry Podcast, Donna Hall chats with dental leadership and culture consultant Mark Topley, Chair of the charity Gold for Kids, to explore the organisation's mission and impact. With precious metals discarded every day in dental practices, Gold for Kids is a not for profit organisation which melts down unwanted…
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The Benefits of a Squiggly Career with Fiona Ellwood
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33:49In this episode of The Business of Dentistry Podcast, dental nurse, academic, mentor and educator Fiona Ellwood, chats to Hazel Dockery about her multi-faceted squiggly career. What you’ll hear: What is a squiggly career The benefits of a squiggly career How Fiona first stepped off the straight and narrow career path How to go about ensuring your c…
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Exit Strategies with Mike Blenkharn
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21:58Nigel Jones is joined by Mike Blenkharn, partner and Head of Dental at UNW LLP, who has over 10 years experience working with dental professionals. During their conversation they discuss exit strategies and how early on you need to consider them. What you'll hear: Best time to consider your exit strategy Getting the structure right on day one Tax p…
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Life After NHS Dentistry with Manish Chitnis
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19:43In this episode of The Business of Dentistry Podcast, Les Jones catches up with Manish Chitnis, Principal and Practice Owner at Dental Concepts to discuss his transition from leaving the NHS into a transition to fully private. What you’ll hear: Lessons learnt from previous NHS transformations Understanding from patients during the transition Suppor…
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Leaving a Lasting Legacy in Tanzania with Shaenna Loughnane
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18:23Nigel Jones is joined by Shaenna Loughnane, Chief Executive at Bridge2Aid for an insightful conversation around working closely with the Tanzanian Dental Association and Ministry of Health Chief Dental Officer in Tanzania focusing on capacity building with the Dental therapists and opportunities for people to help out with 1-2 week outreach program…
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What Makes a Great NHS Conversion with Katrina James & Michelle Hardy
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6:31In this episode of The Business of Dentistry Podcast, Katrina James catches up with Michelle Hardy, Sales Support Manager at Practice Plan, to discuss NHS conversions and examples of successful conversions she has seen during her time at the business. What you’ll hear: NHS conversion transformations Highlighting the process of a conversion Best way…
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Better Together - How Wesleyan Financial Services and Practice Plan Work Together with Richard Ollive and Donna Hall.
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11:42In this episode, Specialist Financial Advisor, Richard Ollive, and Donna Hall, Regional Support Manager for Practice Plan, talk about how they work together to support dental practices. From financial advice to hands-on plan support, they share how their partnership helps dentists and practices to feel more confident, supported and ready for whatev…
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Nigel Jones decodes the recent NHS announcements
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18:37In this episode of the 'In the Loupe' podcast, host Nigel Jones discusses the recent NHS England announcements. What you’ll hear: 10-year plan for the NHS in England including dentistry Publication of the consultation on changes to the current contract for dentists in England Latest instalments in the hearings from the Health and Social Care commit…
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The Online Coach who Understands Dentistry with Rohan Verma
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15:53In this episode of The Business of Dentistry Podcast, Regional Support Manager Donna Hall is joined by Online Fitness Coach and Dentist Rohan Verma to discuss improving your physical and mental wellbeing. What you’ll hear: Transition from dentist to fitness coach Hints to improve your lifestyle Eating tips to gain that extra energy boost each day.…
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Contractual Staff Benefits with Sarah Buxton
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22:59In this episode of The Business of Dentistry Podcast, Donna Hall is joined by HR and employment law expert Sarah Buxton to discuss contractual staff benefits. What you’ll hear: Mandatory staff benefits and optional benefits Creating the right staff benefit plan Advice on how to advertise these benefits for future staff.…
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Mental Health Awareness in Dentistry with Nigel Jones and John Gibson
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23:51Nigel Jones is joined by John Gibson for a powerful conversation on mental health in dentistry, exploring burnout and regulation pressures. John advocates for a shift towards a “community of kindness” - sharing practical, compassionate ideas to restore empathy across the profession. What you'll hear: How burnout is impacting the dental industry A '…
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The critical role of partnership agreements for dentists
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11:38In this podcast, we explore why every dentist in a partnership - or considering one - should take a close look at their partnership agreement. We break down what these agreements should cover, why regular reviews are essential, and the serious legal and financial risks of outdated or vague terms. We’ll cover: What a dental partnership agreement sho…
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The Dentology Podcast Journey – Thank you from Andy & Chris
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6:19In this short and final message, Andy and Chris take amoment to say a sincere thank you to everyone who has supported Dentology. What began during the COVID lockdowns, inspired by the riseof Clubhouse conversations, has grown into something far beyond what any of uscould have imagined - over 200 episodes filled with inspiring stories, honestconvers…
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In this episode of The Business of Dentistry Podcast, Les Jones catches up with Chris Barrow, Dental Business Coach, to discuss AI and the way it is shaping businesses and how you can adopt it. What you’ll hear: The landscape of AI over the next 5 years Different types of AI software for dentistry The use of Open AI software.…
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Stephen Hancocks - Legacy, Leadership & The Power of Story E200
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1:06:47THE CURTAIN CALL.... Welcome to a very special milestone edition of Dentology -our 200th, and final, episode. To mark the occasion, Andy and Chris chat with a guest who epitomises wisdom, longevity, and impact in the dental profession – Dr Stephen Hancocks OBE. A dentist, publisher, speaker, and storyteller, Stephen hasspent over 20 years as the Ed…
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Maternity Matters with Sarah Buxton
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18:44In this episode of The Business of Dentistry Podcast, Hazel Dockery is joined by HR and employment law expert Sarah Buxton to discuss the often-overlooked topic of pregnancy and family-related issues in dental practices. What you’ll hear: The legal gaps around miscarriage and IVF Recent legislative changes affecting parental leave and bereavement A…
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Shalin Kapoor - Life is a Journey E199
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46:58In this episode of Dentology Andy and Chris arejoined by Dr Shalin Kapoor - dentist, entrepreneur, and pioneer. A graduate of Guy’s Hospital, Shalin talk about how theirrelationship began, their early career paths, and what led them to take theleap into practice ownership with the creation of their first New York DentalOffice (NYDO) practice in the…
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Changing Regulations in Dentistry with Stephen Henderson
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31:38Nigel Jones catches up with Stephen Henderson, Independent Dental Adviser, to explore what really happens when things go wrong in dentistry. They talk about the pressures dentists face, how the regulatory landscape is changing and what support is out there if it feels too much. What you'll hear: What it's like to be investigated by the GDC and how …
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Mastering challenging conversations with Lisa Bainham
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35:39Hazel Dockery from Practice Plan catches up with Lisa Bainham, Practice Manager and Chair of ADAM (Association of Dental Administrators and Managers), to hear her advice on how to handle difficult conversations in practice. What you’ll hear: • The importance of giving staff the confidence to handle difficult conversations through training • Ways to…
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Rahul Doshi - The Cosmetic Pioneer E198
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51:53In this episode of Dentology Andy and Chris are joined by atrue innovator and leader in UK dentistry - Dr Rahul Doshi. A former practice owner, renowned cosmetic dentist, and nowa highly sought-after Strategic Profit Coach, Rahul has spent his careerblending clinical excellence with business acumen. From his early days as anassociate to his role as…
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Aalok Y Shukla - How to Implement AI E197
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47:46In this episode of Dentology Andy and Chris sit down with atrue pioneer at the intersection of dentistry and technology – Aalok Y Shukla,CEO of Implement AI. Aalok looks back at his early years and tells Chris and Andyabout qualifying from King’s in 2003, and then how he spent over a decade inclinical practice, including more than seven years runni…
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Maggie Andi - The Dentrepreneur E196
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48:49In this episode of Dentology, Andy and Chris chat to MaggieAndi – a holistic dentist, practice principal, mother of three, and founder ofthe global Kids Go Free movement. Maggie chats about her childhood and her early years as adentist after qualifying at just 22. She credits her mentor, Dr NariMansukhani, for igniting her love for the profession a…
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Rasnaam Tiwana - Constantly Adapting E195
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49:11In this episode of Dentology Andy and Chris are joined by Rasnaam Tiwana, Founder and CEO of Dentstock, a procurement service helping independent practices and dental groups streamline how they purchase supplies. Rasnaam chats about his early life, family background, what ultimately led him into the world of dentistry and who supported him early on…
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NHS dentistry in Wales with Lauren Harrhy
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26:47Nigel Jones, Director at Practice Plan, is joined by Dr Lauren Harrhy, Principal Dentist and member for Wales on the BDA’s Principal Executive Committee, to discuss the latest proposals for changes to NHS dentistry in Wales and what it means for practices. What you’ll hear: Overview of current dental landscape in Wales and recent updates Centralise…
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Raj Rattan - Dedicated to Dentistry E194
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52:38In this episode of Dentology Andy and Chris chat to one ofthe most recognised and multifaceted figures in UK dentistry – Dr Raj Rattan MBE. With a career that spans clinical dentistry, practiceownership, policy advising, writing, international speaking, and his currentrole as Dental Director, Raj truly embodies the idea of a portfolio career. Raj t…
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The magic of plan membership with Ulrika Skalberg
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15:21Amy Hansford, Regional Support Manager at Practice Plan catches up with Ulrika Skalberg, Dentist and Practice Owner at Teeth on the Heath, to talk about the growth in plan membership at the practice and the benefits. What you’ll hear: How the plan has benefitted the practice How the practice have grown it's plan patients over the years How to get a…
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Tejal Doshi - Coming Back Stronger E193
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41:01This week Andy and Chris chat to Tejal Doshi. Tejal is an associate dentist and a podcaster, and while shemay not be a practice owner, her story resonates with so many in the profession– especially those navigating the early years of their career. In this episode, Tejal chats about the key moments thatshaped her journey, her career in dentistry and…
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Catherine Rutland - Beyond the Surgery E192
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49:42In this episode of Dentology Andy and Chris arejoined by Catherine Rutland, a leading figure in UK dentistry whose career hasspanned clinical care, business leadership, and national policy. As Clinical Director for Simplyhealth and Denplan, and Director of Policy and Research for the Association of Dental Groups, Catherinebrings a wealth of insight…
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Getting Started with TikTok in Dentistry
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18:31Hazel Dockery sits down with Gemma Starkey, better known as Miss Social, to dive into the world of TikTok, explore why dental practices should be on the platform, and uncover the most effective ways to create and share content. What you'll hear: Gemmas background in dentistry Why practices should use TikTok Types of content to post Following differ…
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James Goolnik - Chasing Optimal E191
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1:02:01This week’s guest is someone who has continually pushed the boundaries of what dentistry can be – a clinician, an author, a leader, and an innovator – James Goolnik. James is the recent founder of Optimal Dental Health inMarylebone, past president of the British Academy of Cosmetic Dentistry (BACD), head judge of the Private Dentistry Awards, and a…
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Navigating Practice Ownership with Andy Acton
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26:13Nigel Jones, Director at Practice Plan Group, is joined by Andy Acton, Director at Frank Taylor and Associates to talk about some of the challenges of being an independent practice owner and how to make owning a practice more enjoyable and ultimately successful. What you’ll hear: Current challenges of running a dental practice Opportunities for pra…
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In this episode, Andy and Chris are joined by someone whobrings a powerful blend of clinical expertise, entrepreneurial grit, and boundless energy to the world of dentistry – Dr Rana Al-Falaki. Rana is a specialist periodontist, an Optimal PerformanceStrategist, and the founder of MedDent – the Leadership and Wellbeing Academy. She’s also recently …
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The power of nutrition with Nina Farmer
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11:45Fern Jackson is joined by Nina Farmer, a dental therapist and nutritionist, to explore the transformative power of nutrition and share practical tips for enhancing overall health. What you’ll hear: How does nutrition affect our overall health Common nutritional deficiencies Preventative measures for maintaining good oral health Simple dietary chang…
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Steve Davey - Marketing from the Inside Out E189
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39:29In this episode, Andy and Chris are joined by Steve Davey,practice growth and marketing consultant. Steve has over three decades of marketing expertise and followed afascinating journey that’s taken him from the leafy suburbs to the heart ofDevon, and from broader healthcare to a powerful niche within dentistry. Steve chats about the early influenc…
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Maximizing Your LinkedIn Potential with Miss Social
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13:50Hazel Dockery catches up with Gemma Starkey, otherwise known as Miss Social, to talk about LinkedIn and how to best use the platform. What you’ll hear: Benefits of LinkedIn Building a presence on the platform Producing newsletters Types of content to share and repost How regularly to post. To find out more visit https://www.misssocial.co.uk/…
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Adam Nulty - Next Level Digital E188
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58:24Andy and Chris chat to Dr Adam Nulty in this latest episodeof the Dentology podcast. Adam, a true pioneer in digital dentistry, is a highlyexperienced clinician with a special interest in Restorative & AestheticDentistry, Digital Dentistry and Implantology and has been at the forefront ofadvancing technology in dentistry, shaping the way modern pra…
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Rising costs for dental practices and improving profitability with Mike Blenkharn
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25:39Nigel Jones, Director at Practice Plan Group, is joined by Mike Blenkharn, Partner and Head of Dental at UNW LLP, to discuss the rising costs for dental practices and improving profitability. What you’ll hear: Impact of latest budget on NHS and private dental practices Impact on staff and recruitment Exit strategies Benchmarking and financial perfo…
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In this episode of the Dentology podcast, hosts Andy and Chris chat to Bilal Ahmed, a chief accountant with a passion for financial literacy and a knack for breaking down complex money matters. Bilal shares his journey from growing up in a family business to navigating the complexities of accountancy and eventually finding his niche in the dental i…
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Kunal Thakker - Building Tooth Club E186
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51:43In this episode of the Dentology podcast, Kunal Thakker, CEOand founder of Tooth Club, shares more on his entrepreneurial journey in dentistry. He discusses the influence of his upbringing, the lessonslearned from his career to date, and his transition from a high-pressure investment banking career to building a dental group. He discusses the compl…
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The dental landscape in Wales with Katrina James and Louise Anderson
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24:57Katrina James, Area Manager at Practice Plan, is joined by Louise Anderson, Regional Support Manager at Practice Plan, to look at the current dental landscape in Wales and common issues practices are facing. What you’ll hear: Overview of the current landscape How NHS dentistry operates in Wales Knock on effects of trying to reach targets Recruitmen…
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Andy & Chris - Money Makes the World Go Round E185
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17:47In this episode, Andy and Chris delve into the critical roleof money in the dental profession, emphasising the importance of understanding cash flow versus profit. They discuss common misconceptions among dentists regarding financial management and the necessity for financial literacy to ensure the sustainability of dental practices. The conversati…
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The Ethical side of Ai with Hannah Burrow and Jay Shah
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15:34Hazel Dockery from Practice Plan is joined by Hannah Burrow and Jay Shah, Founders of Kiroku, to discuss the ethical side of AI and what to consider when implementing it into your business. What you’ll hear: What defines Ai Some of the biggest misconceptions How Ai has improved efficiency or decision making in practice The ethical challenges around…
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Simon Chard - Evolving: Parla and the Dental Growth Retreat E184
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36:04In this episode of the Dentology podcast, Dr. Simon Chardreturns to discuss his journey with Parla, a sustainable oral care brand, and the challenges and triumphs of being a startup founder. He reflects on his experience on Dragon's Den, theimportance of sustainability in the dental industry, and the connection between oral health and overall welln…
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Keeping plan alive in practice with Donna Hall
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9:45Donna Hall, Regional Support Manager at Practice Plan shares her top tips for attracting new and existing patients to your membership plan. What you’ll hear: How to communicate plan benefits to new and existing patients Common concerns from patients about joining a plan Importance of the patient journey and involving the clinicians.…
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Yewande Oduwole - From Challenges to Triumphs E183
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49:21In this episode of the Dentology podcast, Dr. YewandeOduwole shares her inspiring journey into dentistry with hosts Andy and Chris. She discusses the influence of her family, her academicachievements, and the challenges she faced in her pursuit of a dental career. She talks about her time at dental school, her studentscholarship from the Afro-Carib…
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